We are pleased to offer our patients three ways to schedule appointments:

  1. By phone: (615) 588-0880. During hours when the clinic is not open, calls will roll over to OnSite Care's corporate office from 8:00AM–5:00PM Mountain Time, Monday through Friday. Corporate phone support staff can schedule appointments and get messages over to the clinic.

  2. Patient portal. The Patient Portal provides the opportunity for patients of the Bonnell Family Health & Wellness Center to schedule appointments on-line, communicate directly to the clinic and have more access to their healthcare. First time portal users must first pre-register to gain access to the portal and to the new appointment scheduling system. Once you are a registered portal user, and you have received your username and password, you may login to the portal directly.

  3. Mobile phone app. Once you have established patient portal credentials, you can download the Healow app from your phone's app store, and log in using those credentials. Enter the practice code JFEFCA to gain access to OnSite Care's scheduling. For any issues logging in to or using the Healow app, please email us at or call OnSite Care's Phone Support Center at 801-441-1002 during business hours, Monday-Friday, 9:00am - 4:00pm CT.


Pre-Register     Login



To schedule an appointment on the Patient Portal, follow these steps:
  1. Hover over "Appointments", then click "New Appointment".
  2. Select your company from the Facility drop-down: Bonnell Health and Wellness Center.
  3. Pick the Provider: Dyer, Sue.
  4. Select a Visit Type:
  5. Type in a Reason for your visit.
  6. Mark a calendar day to see the Provider and Preferred Time (selecting a time will show on the next screen).
    • Click on "Search"
  7. The top 10 available slots for the given date and time of the day will show up. Select a time:
    • Click on "Schedule" next to the time slot you would like.
  8. Confirm that you want to schedule that appointmment.
A confirmation message will appear:
"You have been scheduled to see Sue Dyer at Bonnell Health and Wellness Center on 08/14/19 at 09:30AM"